1. Acceptance of Terms

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of the terms, you may not access the Service.

2. Description of Service

Chatfully provides an omnichannel messaging platform that enables businesses and their teams to communicate with contacts via SMS, MMS, web chat, and social messaging channels. Features include shared team inboxes, contact management, mass messaging campaigns, and automation.

3. Accounts

When you create an account, you must provide accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials. You agree to notify us immediately of any unauthorized use of your account. We are not liable for any losses caused by unauthorized use of your account.

4. Subscriptions and Billing

Some parts of the Service are billed on a subscription basis. You will be billed in advance on a recurring and periodic basis. Billing cycles are set on a monthly basis. Your subscription will automatically renew at the end of each billing period unless you cancel. You can cancel your subscription at any time in accordance with our Cancellation Policy.

5. Free Trial

Chatfully may, at its sole discretion, offer a free trial for a limited period of time. You may be required to enter billing information to sign up for the free trial. If you do not cancel at least 1 business day before the trial ends, you will be automatically charged the applicable subscription fee.

6. Fee Changes

Chatfully, in its sole discretion and at any time, may modify subscription fees. We will provide you with at least 30 days' notice prior to any change taking effect. Your continued use of the Service after a fee change becomes effective constitutes your agreement to pay the modified fee.

7. Refunds

Except when required by law, paid subscription fees are non-refundable. Certain refund requests for subscriptions may be considered by Chatfully on a case-by-case basis and granted at the sole discretion of Chatfully.

8. Prohibited Uses

You agree not to use the Service to:

• Send spam, unsolicited messages, or bulk communications without proper consent
• Violate any applicable laws or regulations, including the TCPA, CAN-SPAM Act, or GDPR
• Transmit any content that is unlawful, harmful, threatening, abusive, or defamatory
• Interfere with or disrupt the integrity or performance of the Service
• Attempt to gain unauthorized access to any part of the Service
• Use the Service for any fraudulent or deceptive purposes

9. Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of Chatfully, Inc. Our trademarks and trade dress may not be used in connection with any product or service without prior written consent.

10. Termination

We may terminate or suspend your account immediately, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use the Service will cease immediately.

11. Limitation of Liability

In no event shall Chatfully, Inc., its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, use, or goodwill, arising out of or in connection with these Terms or use of the Service.

12. Disclaimer

Your use of the Service is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis without any warranty of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement.

13. Governing Law

These Terms shall be governed by the laws of the State of California, without regard to its conflict of law provisions. You agree to submit to the personal jurisdiction of the courts located in Santa Clara County, California.

14. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. Continued use of the Service after changes constitutes acceptance of the new Terms.

15. Contact Us

If you have any questions about these Terms, please contact us:

Chatfully
830 Stewart Dr, Sunnyvale, CA 94085
help@chatfully.io
+1 (844) 939-2428