Operations
Unite teams seamlessly
Handle surge communication, complex chats, and assign role-based access.
Perform without delay
99.9%
yearly uptime across solutions
3x
response capacity per member
10+
levels of permissions to control data
Deploy and scale on-demand
Effortlessly deploy a configurable platform.
- Predictable pricing eliminates upfront costs and server costs for lower total cost of ownership
- Omnichannel messaging that is self-deployed in minutes rather than days or weeks
- Enterprise-ready architecture scalable to millions of chats with no IT maintenance required
Increase the value of your existing channels
Pay for productivity to profoundly lower costs.
- Costly calls ($1/min) are deflected to cost-efficient messaging (fraction of a penny per chat)
- Flexible pricing based on each agent’s usage eliminates overpaying
- Up to 50% reduction in customer care’s labor cost by eliminating repetitive responses
Simplify onboarding for faster team adoption
Retain agents longer by raising satisfaction.
- 5-minute learning curve to start fully leveraging Chatfully makes their work easier
- Custom auto-responses reduce repetitive tasks so agents focus on higher-value projects
- Daily performance metrics to track their progress and optimize their process
Streamline how your teams communicate
Customer support
Provide answers across channels faster to customers' pressing questions.
Customer success
Help customers achieve goals at every touchpoint with the context you need.
