About Us: Building the Best Omnichannel Messaging Platform

Making commerce conversational with secure business messaging tools

Commerce is built on trust. For thousands of years, relationships have fueled transactions. Yet, while the internet allows for commerce to be optimized, it has one key flaw: it scales transactions, not relationships. We built Chatfully as an omnichannel messaging platform to fix this.

Factors contributing to this include cultural norms and legacy CRMs. Despite large CRM's best efforts, their enterprise-rich features make them clunky for high-touch sales. They lack the native secure business messaging tools that modern customer success teams need to thrive.

Bridging the divide starts with enabling people to chat with people (not faceless businesses and bots) at scale. It means adopting true conversational commerce software to let agents chat live effortlessly.

Consumers now use their phones to message one another at an accelerating rate. Connecting those chats together via a central omnichannel messaging platform helps uncover consumers' intent. This is the powerful catalyst needed to make global commerce truly conversational.

Our Origin as a Conversational Commerce Software Innovator

We have been there — the hours of sitting at our desks contacting leads, answering calls from prospects, missing customers' urgent issues, and trying our best to work with siloed channels.

1-way business communication had its glory day, but today's customers demand immediate connection. Providing secure business messaging tools is the only way to help faster. That is where we come in.

Chatfully acts as your ultimate omnichannel messaging platform, centralizing your messages across channels (from pre- to post-income) into one unified inbox.

Our mission is to make your business fully accessible and helpful so consumers thrive. Sound like a dream? Try Chatfully Free (No Credit Card). Chatfully is the secret superpower your team has been waiting for.

Core values

What matters most to your team is what matters most to us.

We hold ourselves to that commitment. Visually exhibited in our logo are 2 horizontal lines symbolizing our core values of empathy and empowerment. They serve as a reminder to us (and ideally you, too), that when we consider ourselves as part of a greater whole, conversations can flow and commerce can grow.

(1) Empathy

Striving to understand others' interests first, so we can influence those who influence us.

(2) Empowerment

Helping others fulfill what they seek to earn makes everyone collectively more successful.

Founding leadership

Chris Orsolits

Co-founder, CTO

Chris' self-made success as an entrepreneur, call center executive, and senior full stack developer for over 20 years gives him first-hand experience of how the customer service industry has shifted and what it takes to make it universally loved.

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CJ Terral

Co-founder, CMO

CJ brings vast experience helping scale startups and draft messaging for some of the world's leading brands. Products he has marketed have been sold to hundreds of thousands of buyers in dozens of countries and viewed by millions of people.